User Agreement

By using the services provided by Invision Gaming you agree that you will abide and understand all of the following:

Definitions

The Site - Refers to the Invision Gaming site or any partner site of Invision Gaming

This is a LEGAL contract between YOU and Invision Gaming.

Section (1) User Conduct

As a user to the Invision Gaming network or any of its partner sites, you agree that you will strictly abide to the following and any variation from this wil result in a formal warning:

1. When communicating with a member of staff by written, verbal or any other means, you will conduct yourself with polite ettiquette and any offensive attitude whatsoever will result in a formal warning, service terminiation or legal action, but is not limited to any of these.
2. You will keep your account details safe and will not share it with anyone.
3. You will not try to exploit any of the services provided by Invision Gaming, such as the User Profiles, the Referral Scheme, the Ordering Cart and any other such services.
4. You will not maliciously or otherwise unintentionally damage any property of Invision Gaming's whether it be tangible or virtual.
5. You will not use Teamspeak to broadcast music or use it in any way other then general clan usage.
6. Your webspace provided by Invision Gaming should be used in a way that complies with all laws that govern United Kingdom and any content hosted must not be in violation with any copyright laws. Anything that falls outside this, will be immediately deleted without warning.
   
7. You will not use any abusive or discriminatory hostname for your server name.
8. You do not own more then one account unless you have written permission by Invision Gaming. If you are found ot own more then one account both accounts will be closed permenantly without remedy.
9. You will pay for your server before or coinciding with the 'Next Bill Date', failure to do so will result in the server being terminated and your game server IP may be lost.
10. You will not share any information with any other party other then yourself such as but not limited to, emails and correspondance between Invision Gaming staff and yourself.
11. Any libelous posts on Invision-Gaming's forums, newsgroups or any site that is accessible by the public will result in possible disciplinary action either regarding the services you rent or legal action being taken.
12. You may not advertise any company that is not partnered with the Invision Gaming company network on your servers.

Section (2) Service Restrictions

1. Bots are not allowed on any Invision Gaming server without written permission from a member of staff.
2. If you have a Private server it will remain locked at all times. If the password is removed you will receive a warning and your server will be automatically disabled. Second warnings will result in action being taken.
3. If you have a Branded server it will remain branded at all times. If the brand is removed you will receive a warning and the server will be automatically disabled. Second warnings will result in action being taken.

Section (3) Implied Terms

The following terms are implied in all User contracts and have effect at the time any person uses the site

1. There is an implied term that you have understood and agreed with all subject matter in this contract
2. It is understood that all correspondance sent by Invision Gaming shall have immediate effect, whether sent by mail, email, phone or any other means of communication.
3. It is implied that all your user information is up to date and accurate.

Section (4) Downtime or Outages

1. You understand that any downtime suffered to your server due to it being disabled for breach of contract, such as removing the branded text, changing slot sizes or any other breach, will not be reimbursed or compensated in any way.
2. The user accepts that downtime or outages may happen with our web site or gaming services which will result in the user not being able to access these services. The user accepts that any outage will not allow the user to have a claim for breach of contract if the downtime is of reasonable length. Your statutory rights provided by the Sale of Goods Act 1979 are not affected.
   
3. The user accepts that maintenance is an essential part of the upkeep of our servers and services and any downtime related to maintenance does not breach our contract.

Section (5) Refunds

1. Invision Gaming does not have a refund gaurentee nor do we operate in such a way that encompasses the right of any user to demand a refund on any basis that is not outlined by statutory provisions.
   
2. Sub Section 1 of this section may be set aside and a refund offered where it is Invision Gamings sole belief that such an action is required. The requirement for a refund will be judged reasonably under consideration of facts that the user relies on.
3. Where a refund is provided where Invision Gaming is not compelled by Statute to offer one, you may incur administration charges and costs that will be deducted from the refund.
4. In application of sub section 3 of this section, the 'charge' is calculated by taking in to account factors surrounding your orders as follows but are not limited to these:

• Support provided during your lease
• Setup costs incurred to process your orders
• Bandwidth used during your lease
• Charges we incur in processing any refund or from accepting your order initial payment
• A monthly pro-rata sum of your lease or order subscription

Section (6) Responsibilities

1. Invision Gaming will, to the best of our ability provide you with the services you have purchased.
   
2. The after sales support for game servers, does not include customisation of your server. Any customisation such as mod installations, MOTD, script building or anything considered customisation past the point of a default setup is not in Invision Gaming's contractual obligations.
   
3. All content (data,structure or information) on your home directory or storage for any services provided by Invision Gaming are to backed up by the customer to a remote location. In the event of loss of data for failure to effectively manage your data Invision Gaming will not be held liable.
   
4. You have a responsibility to pay any invoices or subscription costs punctually. Where you fail to do so, we will end your services without any warning and remove your services.
5. Invision Gaming have a responsibility to process your order/s in a reasonable time. When an order is received during normal business hours you will be activated that day where possible or appropriate. For the purposes of this section normal business hours are 7AM to 4PM Monday to Friday GMT. Any order received after 4PM will not be considered to have been placed on that day. Invision Gaming has the right to delay setup of any services, in the course of protecting our rights as a seller by investigating any possible fraudulent transaction. Where Invision Gaming is investigating a transaction we can freeze the set up time for up to 7 days after an order is received.
   

Section (7) Limited Liability

1. Invision Gaming will not be held responsible for any damages consequential and otherwise arising from the use of our services or network.

Section (8) Right to Refuse Service

1. Invision Gaming may refuse to accept any customer or website for participation of our services at its sole discretion, or for reasons which is neccessary to ensure the safety and continuation of Invision Gaming's staff, members, network, intellectual property or physical assets (but not limited to).

Section (9) Indemnifcation

1. The customer by agreeing to this agreement, agrees to indemnify Invision Gaming, its employees, agents and representatives harmless from any but not limited to, claims, demands, liabilities, expenses, actions, damages and legal fees that may arise from any court action or claims for libel, slander, copyright, trademark violation, personal damage, or other claims resulting from:
   
   1. customer participation in the Invision Gaming services hosting network
      
   2. operation of customers website, or any website on our network

Customer agrees to indemnify Invision Gaming for any legal fees incurred by Invision Gaming, in investigating or enforcing its rights under this agreement.

Section (10) Arbitration

1. The governing law over your contract with Invision Gaming is that of United Kingdon, London.